TQM

TQM (Total Quality Management) is a systematic activity that contributes to the achievement of corporate objectives by effectively and efficiently operating the whole company so that it can provide quality and services that satisfy customers at an appropriate price. The world's highest-ranked award for TQM is the Deming Prize, which was established in 1951. It is named after the late Dr. William Edwards Deming, who generalized statistical quality control in postwar Japan, and laid the foundation for improving the quality of Japanese products to the highest level in the world. Many companies challenge this award to improve their corporate structure to achieve their business goals, and as of 2019, a total of 257 organizations have received it.

Pages containing this term