Total Quality Management (TQM)

TQM is a type of business management method, and it is an acronym for Total Quality Management. TQM is a set of ideas, approaches, procedures, systems and methodologies for maintaining and improving the overall "quality" of corporate activities, aiming for company-wide or department-wide qualitative improvement, while at the same time comprehensively improving all operations within the organization. At Cataler, TQM is comprehensive quality management, and based on the principles of "customer first", "continuous improvement", and "participation by all employees", improvement activities are carried out not only in the manufacturing department but also throughout the whole company, including technical and indirect departments.

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